A globally adopted decision-support environment.
Sitecore · 2022 – 2024
Created a globally adopted reporting and decision-support environment.
01
Executive summary
Built Power BI architecture and data models from scratch for customer success, operations, and executive users; integrated predictive churn signals into business workflows.
02
Context and constraints
The reporting environment was built from scratch.
03
Role and scope
- Organization
- SitecoreManchester, NH · Dec 2022 – Jul 2024
- Role
- Senior Business Insights Manager / Data Engineer
- Scope
- Power BI architecture and data models, plus predictive churn signals in workflow.
04
System architecture
An abstract view of the transformation shape: disorder on the left resolving into governed structure on the right. It carries no proprietary schema, screen, or client detail.
05
Key decisions and rationale
Awaiting verified detail
The architecture decisions taken here, and the reasoning behind them, are not established by the current source brief.
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06
Implementation
Awaiting verified detail
How the work was sequenced and delivered is not established by the current source brief.
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07
Outcomes and evidence
Created a globally adopted reporting and decision-support environment.
- 1,000+ users
- Supported globally
08
Technology and stakeholders
Technology
- Power BI
- DAX
- SSAS
- Azure ML
- Salesforce
- SQL
- Data Modeling
Stakeholders
Customer success, operations, and executive users.
09
Operating principles
Awaiting verified detail
The transferable lessons from this engagement are not established by the current source brief.
[ADD VERIFIED OPERATING PRINCIPLES]
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